Privacy Policy - Fin Fin Route

1.Introduction

Fin Fin Route, we take your privacy seriously.

While you're using our services, we might collect and use information related to you. This privacy policy lays out how we gather, use, store, and share this information, and also shows you how you can access, update, control, and safeguard your own information. Please read this policy carefully and make the appropriate choices according to the provided guidelines. We strive to explain the relevant terms in a straightforward manner and offer links for further exploration.

If you don't agree with any part of this policy, please stop using Fin Fin Route services right away and reach out to our customer service. By checking, clicking “confirm,” or continuing to use our services, you're giving your consent for us to collect, use, store, and share your information as per this policy.

If you have any questions regarding this policy, feel free to contact us via email.

2.Information We May Collect

When providing services, we may collect, store, and utilize the following information. Failure to provide the relevant details might prevent you from registering as a user or enjoying certain services.

  1. Information You Provide When you sign up for an account or use our services, we collect personal information such as your phone number, pet info, spending details, access to your camera and photo gallery, location data, and user usage stats.
  2. Information We Obtain About You
  3. To ensure the security of our software and services and boost operational efficiency, we might gather the following: your app installation list, device model, language and font settings, operating system and app version, login IP address, running process details, and unique device identifiers (like IDFA).
  4. Device Permissions We Obtain
  5. While providing services, we may need to access certain permissions on your device, such as permissions for your photo gallery, camera, and location. We'll ask for your consent through pop-up prompts in specific scenarios, and you can also choose to enable or disable related permissions in your device settings.

3. How We May Use Your Information

The information we collect could be used for the following purposes:Providing services;Helping design new services and improve existing ones;Letting you take part in product and service surveys.

In compliance with laws and regulations, we may aggregate or personalize the use of your information to enhance our services.

4. How You Can Access and Control Your Personal Information

We'll implement appropriate technical measures to ensure you can access, update, and delete your registration information and other personal information.

  1. Accessing Your Personal Information
  2. You can access the following information via the app: Account Information: After logging in, tap on “My” to enter your personal homepage and modify your profile and avatar.

  3. Correcting or Supplementing Your Personal Information
  4. If you spot any inaccuracies in the personal information we handle, you can request corrections or additions.

  5. Deleting Your Personal Information
  6. You can revoke our authorization to collect and use your personal information by deactivating your account. Once you deactivate your account, we'll stop using and delete your personal information, unless otherwise stipulated by law.You can request the deletion of your personal information under the following circumstances:The processing of your information violates laws or this policy; We collected and used personal information without your consent;You terminate the use of our products or services.If you can't access, update, or delete your personal information through the above methods, please contact us, and we'll get back to you within 7 working days.After deletion, the information might not be immediately removed from backup systems but will be dealt with during the next backup update. Your personal information will be deleted upon account deactivation.

  7. Account Deactivation
  8. You can deactivate your account at any time through the “Deactivate Account” feature in the app or by contacting us. After deactivation, we'll stop providing services and delete your personal information upon request, unless otherwise provided by law.

5.Storage of Your Personal Information

Your information will be retained for no more than three years; beyond that period, it will be immediately deleted or anonymized. However, your personal account registration information will continue to be stored until you request deactivation.

6.Sharing of Information

Unless we get your consent, we and our affiliated companies won't share your personal information with any third parties. We and our affiliated companies may share information for the following purposes:Providing services;Achieving the purposes for which the information is used;Fulfilling obligations and exercising rights under this policy;Understanding, maintaining, and improving services.

If we or our affiliated companies share information with third parties, we'll ensure their compliance with this privacy policy and necessary confidentiality and security measures. We may also retain or disclose personal information to comply with laws or protect our and others' legal rights.

7.Information Security

We'll only keep your personal information for as long as necessary and as required by law. We use a variety of security technologies and procedures to prevent the loss, misuse, or disclosure of information. For example, we may use encryption technologies (such as SSL) to protect your personal information, but please understand that due to technical limitations and potential malicious activities, we cannot guarantee 100% security of the information. If you notice any security issues, please report them promptly.

8.Applicability of the Privacy Policy

This privacy policy applies to all services. We may revise the terms of this privacy policy at any time, and the revised terms will become part of the agreement. If the revisions affect your rights, we'll notify you before they take effect. If you continue to use the service, it indicates your agreement to the revised policy.

9.About Us

If you have any feedback or suggestions, or if you'd like to learn more about the app, feel free to contact us through the following ways:

Address:A/10, Vinay Nagar Colony, Balaji Nagar Extension, Saidabad, Hyderabad, Telangana, India, Postal Code 500059.

Phone:8929653258

Email:[email protected]